When calling (201) 835-6271 for service....                                                                                                 

When calling for service, it is very helpful to provide as much information as possible.
The more information that I have before a service visit, the more likely that I'll have the
parts that are probably needed for the repair ahead of time, and the sooner the job can be completed.

I need to know:

1. The type of machine.
2. The manufacturer, and model number (see below).
3. As clear a description of the problem as possible.

I am happy to provide assessment visits to obtain the information myself, if that's easier for the client. 
An assessment visit is billed as a service call, and credited toward a resulting service call.

Model Numbers -
Model numbers are usually located on a metal plate, or a heavy duty sticker.    These information labels are
usually easy to find,  located in areas such as the inside edge of a unit under the door.    Please see the photos
below, and thank you for your efforts to provide as much information as you can.